EDUCATIONAL INNOVATION IN MEXICO:

ENHANCING LEARNING WITH ARTIFICIAL

INTELLIGENCE, APPLYING CHATGPT IN

HIGHER EDUCATION INSTITUTIONS,

PROFESSOR-STUDENT COLLABORATION

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DOI: https://doi.org/10.37811/cl_rcm.v8i3.11819

guillermoreyes@itssat.edu.mx

alfonso.fl@orizaba.tecnm.mx

https://orcid.org/0009-0004-6207-6307

Department of Computer Systems Engineering

of the National Technology of Mexico

Campus Orizaba

implementation assessments, and qualitative insights gathered from interviews, surveys, and focus

groups with both professors and students. By examining the perceptions and experiences of participants,

the research aims to identify the strengths and challenges associated with integrating ChatGPT into the

higher education program of studies in Mexico. The findings shed light on the effectiveness of ChatGPT

in facilitating interactive and dynamic exchanges between professors and students. Additionally, the

study investigates the role of ChatGPT in personalized learning experiences, addressing individual

student needs and learning preferences. Ultimately, this study contributes to the discourse on educational

innovation in Mexico by offering insights into the transformative potential of artificial intelligence,

particularly ChatGPT, in higher education. Ultimately, this study contributes to the discourse on

educational innovation in Mexico by offering insights into the transformative potential of artificial

Correspondencia: pedrojacome@itssat.edu.mx

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Innovación educativa en México: mejora del aprendizaje con inteligencia

artificial, aplicación de ChatGPT en instituciones de educación superior,

colaboración profesor-estudiante

Este estudio explora la integración de la inteligencia artificial, específicamente ChatGPT, en

posteriores a la implementación, y percepciones cualitativas obtenidas de entrevistas, encuestas y grupos

focales con profesores y estudiantes. Al examinar las percepciones y experiencias de los participantes,

la investigación tiene como objetivo identificar las fortalezas y desafíos asociados con la integración de

ChatGPT en el programa de estudios de educación superior en México. Los hallazgos arrojan luz sobre

la efectividad de ChatGPT para facilitar intercambios interactivos y dinámicos entre profesores y

estudiantes. Además, el estudio investiga el papel de ChatGPT en experiencias de aprendizaje

personalizadas, abordando las necesidades individuales de los estudiantes y sus preferencias de

aprendizaje. En última instancia, este estudio contribuye al discurso sobre la innovación educativa en

México al ofrecer perspectivas sobre el potencial transformador de la inteligencia artificial, en particular

ChatGPT, en la educación superior. Los resultados de esta investigación proporcionan recomendaciones

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Educational systems worldwide are undergoing a transformative shift with the integration of artificial

intelligence (AI) technologies. In Mexico, as in many other countries, the pursuit of educational

innovation has become a focal point to enhance learning outcomes and prepare students for the

challenges of the 21st century (Chiu, 2024). This study delves into the realm of AI, specifically the

conventional boundaries to create a collaborative learning environment. The desire is to understand how

this technology can act as a catalyst for increased student engagement, improved knowledge retention,

and the establishment of a more interactive and personalized educational experience (Hallal et al., 2023).

Traditional teaching methods often struggle to engage students who are accustomed to digital

interactions in their daily lives. The existing educational paradigm may not fully capitalize on the

opportunities presented by AI to create a more dynamic and personalized learning environment (Vera,

2023). This research aims to address this problem by investigating the efficacy of ChatGPT in enhancing

professor-student collaboration and its impact on student engagement and knowledge retention.

Furthermore, the problem statement encompasses the need to develop a nuanced understanding of the

ethical considerations associated with the integration of AI in education (Vera, 2023). As AI

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higher education landscape. Through this research, we aspire to contribute valuable insights that can

inform educational policymakers, institutions, and educators in Mexico, providing practical

recommendations for harnessing the potential of AI to enrich professor-student collaboration and elevate

the quality of education in the country. As we navigate the intersection of technology and education, it

is essential to strike a delicate balance that maximizes the benefits of AI while upholding the ethical

The literature review on educational innovation in Mexico, particularly focusing on enhancing learning

with artificial intelligence (AI) and applying ChatGPT in higher education institutions, with an emphasis

on professor-student collaboration, can explore various dimensions of this dynamic field. Below is an

outline that covers key aspects and potential themes for a comprehensive literature review:

Artificial Intelligence (AI) has emerged as a transformative technology in the scientific community with

the potential to accelerate and improve research in various fields. ChatGPT, a popular language model

is one of those AI-based systems that is increasingly being discussed and adapted in scientific research.

However, as with any technology, there are challenges and limitations that need to be addressed. This

article focuses on the empowerment that ChatGPT faces in the field of higher education research. This

author mentioned This article will take organic materials as examples in the use of ChatGPT. Overall,

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introduction of generative AI (GenAI), such as ChatGPT, has brought opportunities and challenges to

the traditional education model. However, current conversations focus on policy development and

evaluation, with limited research on the future of higher education. GenAI's impact on learning

outcomes, pedagogy and assessment is crucial to reforming and advancing the academic workforce.

This qualitative study aims to investigate students' perspectives on the impact of GenAI in higher

intelligence tools pose three main threats to our current education systems, creating problems of

measurement, information accuracy, and skill devaluation. But when we place these threats into

historical context, we see that AI tools can also empower students and level the educational playing

field. In classrooms from primary to tertiary and spanning all content areas, we can help our students

become critical thinkers by using ChatGPT to comprehend texts, aggregate knowledge, and understand

genre conventions in prose as well as programming. The aim is to help students leverage AI as a tool

that they question and critique, advancing their own comprehension, research, and composition skills in

the process (Steele, 2023).

This is about making ChatGPT a trusted advisor for teachers and students at the higher level in this

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Findings could facilitate policymakers with insights into the determinants and initiate effective and

efficient policies to improve artificial intelligence use in education, specifically ChatGPT. Artificial

Intelligence (AI) and natural language processing have significantly impacted education, providing new

opportunities for innovative teaching and learning practices. One of the significant breakthroughs in AI

Question answering: ChatGPT can be fine-tuned to provide answer to domain specific questions,

making it a powerful tool for scholars to find answers quickly and efficiently.

Recently, GPT-4, a new version of ChatGPT was released for use by subscribers only. Developers

claimed that the new version has been improved and can perform better compared to GPT-3.5 (OpenAI

et al., 2023). To students, AI chatbots represent a valuable and easily accessible resource that can greatly

aid in problem-solving, summarization, and delivering instant answers to inquiries, distinguishing them

from other available tools. While recent reports, as previously mentioned, have shed light on the

limitations and inaccuracies of ChatGPT in specific problem-solving scenarios, particularly in general

chemistry, there re- mains a noticeable gap in available data regarding ChatGPT’s performance in

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this system could address individual student needs, offer immediate feedback and facilitate the

understanding of complex concepts. In this way, it becomes a promising tool that promotes a student’s

active participation and cognitive advancement by adapting to their learning pace and offering

continuous support in their knowledge acquisition process (Montenegro-Rueda et al., 2023). Despite the

advantages presented in it, it is essential to note that, in current times, the models have serious flaws that

ideas about how to extend students’ learning after providing a summary of the current level of

knowledge (e.g., quizzes, exercises). Understanding the role of study strategies and learning difficulties

in students' academic performance to improve educational approaches: a proposal that uses artificial

intelligence, and the most outstanding is ChatGPT 3.5 (Varela et al., 2024).

Generative artificial intelligence, such as ChatGPT, has a significant impact on academic research,

teaching, and

business practices:

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large language models (LLMs) in research tasks.

real-world problems, such as in marketing, by training them to effectively use these tools.

However, it is crucial for users to be aware of the limitations, biases, and ethical considerations

associated with the use of these tools.

Higher education faculty are not incompatible with ChatGPT; In fact, this model can be useful in various

areas of higher education. However, there are some aspects to consider:

ChatGPT has general and broad knowledge until its cut-off date in January 2022, but does not have

access to real-time information or specific databases. Therefore, it may not be up to date on recent events

or very specialized information.

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In this example, each cell in the table has a value assigned for the state before the change (Before) of

the CHATGPT knowledge and for the state after the change (After). Values are assigned by experts or

based on quantitative data, depending on the availability of information and the nature of the criteria

evaluated. Once you've assigned values to each cell, you can average the values for each state (Before

and After) to get an overall measure of the impact of the change on each criterion. You can also perform

a more detailed analysis considering the relative importance of each criterion by assigning specific

weights to each of them. The following graphic 1. shows the behavior of the criteria that are evaluated

to determine the increase in the use of Artificial Intelligence (AI) through ChatGPT in higher education

students in Mexico. As mentioned in the name of the article with the collaboration between Teachers-

students.

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The use of ChatGPT has improved teacher-student communication, allowing instant responses to queries

and facilitating online interaction, especially in virtual learning environments. clarifying that in these

activities there must be values such as honesty and ethics, so that positive results are achieved.

individual needs of students, providing resources and explanations tailored to their level of

perspectives, as well as reflect on their own learning process.

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assistance in many new research areas, and we are still at the very early stage of exploring its application

scope. I have no doubt that AI tools will become a game-changing player in all fields, including our

scientific society. However, there are many challenges in terms of research purposes. So far ChatGPT

is limited by computational constraints, the ability to point out inaccurate information or false faces, and

inferential capability for scientific research. All those limitations may lead to misunderstandings or

encouraging an ethical and thoughtful implementation of AI in the educational environment, with a

focus on improving the learning experience and promoting collaboration between teachers and students.

This framework provides a solid foundation for a technical and thoughtful discussion about how

artificial intelligence, specifically ChatGPT, can improve learning in higher education institutions and

promote more effective collaboration between faculty and students.

This article illuminates the impressive potential of using ChatGPT in this context, since 75% of

respondents from a population of higher-level students have not been familiar with this technological

tool and 25% require more updating, but are familiar. . This highlights the potential of ChatGPT as a

powerful tool for educators, enabling the creation of personalized educational content that can resonate

with students from a wide range of academic backgrounds.

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https://orcid.org/0000-0002-4326-1660