Análisis de la cultura exportadora en empresas peruanas: un estudio transversal basado en sus dimensiones estratégicas y organizacionales
Resumen
La internacionalización de las pequeñas y medianas empresas (PYMES) es clave para su competitividad en entornos globales, pero en economías emergentes persisten brechas en la consolidación de una cultura exportadora. Este estudio analiza el nivel de desarrollo de dicha cultura en empresas peruanas exportadoras y potenciales exportadoras, considerando cuatro dimensiones: orientación al mercado internacional, conocimiento y habilidades exportadoras, compromiso empresarial y adaptación cultural y organizacional. Se aplicó un enfoque cuantitativo, no experimental, transversal y descriptivo, mediante un cuestionario estructurado a 102 empresarios. Los resultados revelan un nivel moderado de cultura exportadora, con avances en compromiso estratégico y apertura organizacional, pero limitaciones en planificación formal, monitoreo del desempeño internacional y capacitación continua. Se concluye que fortalecer la cultura exportadora requiere implementar planes estratégicos estructurados, programas de formación permanente, adopción de tecnologías digitales y procesos adaptativos que permitan responder a las dinámicas del comercio global. Este estudio aporta evidencia empírica relevante para la literatura sobre internacionalización en contextos emergentes y ofrece recomendaciones prácticas orientadas a mejorar la competitividad exportadora de las PYMES peruanas.
Descargas
Citas
Brahm, F., & Poblete, J. (2024). Organizational culture, adaptation, and performance. Organization Science, 35(5), 1823–1848. https://doi.org/10.1287/orsc.2022.16791
Blanco González, A., Menchén Atienza, P., Castillo Feito, C., & Rivero, L. (2025). How do companies adapt to cultural factors to gain legitimacy in international markets? Journal of Economy, Culture and Society, 71, 104–120. https://doi.org/10.26650/JECS2024-1549375
Billore, S., & Billore, G. (2018). Internationalization of SMEs and market orientation: A study of customer knowledge, networks and cultural knowledge. European Business Review, 32(1), 69–85. https://doi.org/10.1108/EBR-06-2018-011
Cadogan, J. W. (2012). International marketing, strategic orientations and business success: Reflections on the path ahead. International Marketing Review, 29(4), 340–348. https://doi.org/10.1108/02651331211242631
Cadogan, J. W., Diamantopoulos, A., & Siguaw, J. A. (2002).Export market-oriented activities: Their antecedents and performance consequences. Journal of International Business Studies, 33(3), 615–626. https://doi.org/10.1057/palgrave.jibs.8491035
Deng, P., & Zhang, S. (2018). Institutional quality and internationalization of emerging market firms: Focusing on Chinese SMEs. Journal of Business Research, 92, 279–289. https://doi.org/10.1016/j.jbusres.2018.07.014.
Cavusgil, S. T., & Zou, S. (1994). Marketing strategy–performance relationship: An investigation of the empirical link in export market ventures. Journal of Marketing, 58(1), 1–21. https://doi.org/10.1177/002224299405800101
Cavusgil, S. T., & Knight, G. (2015). The Born Global Firm: An entrepreneurial and capabilities perspective on early and rapid internationalization. Journal of International Business Studies, 46(3), 3 16. https://doi.org/10.1057/jibs.2014.62
Dimitratos, P., Johnson, J. E., Plakoyiannaki, E., & Young, S. (2016). SME internationalization: How does the opportunity-based international entrepreneurial culture matter? International Business Review, 25(6), 1211–1222. https://doi.org/10.1016/j.ibusrev.2016.03.00
Heriqbaldi, U., et al. (2025). Export promotion programs and firm performance. Journal / Revista, volumen(páginas).
Hernández, R., & Mendoza, C. (2022). Metodología de la investigación. McGraw-Hill.
Kohli, A. K., & Jaworski, B. J. (1990). Market orientation: The construct, research propositions, and managerial implications. Journal of Marketing, 54(2), 1–18. https://doi.org/10.1177/002224299005400201 openurl.ebsco.com+2deepdyve.com+2
Kohli, A. K., & Jaworski, B. J. (1990). Market orientation: The construct, research propositions, and managerial implications. Journal of Marketing, 54(2), 1–18. https://doi.org/10.2307/1251866.
Idris, B., Saridakis, G., Georgellis, Y., Lai, Y., & Johnstone, S. (2024). Exporting is a team sport: The link between management training and performance in SMEs. International Journal of Manpower, 45(5), 1019–1036. https://doi.org/10.1108/IJM-03-2023-0150.
Jormanainen, I., & Koveshnikov, A. (2012). International Activities of Emerging Market Firms: A Critical Assessment of Research in Top International Management Journals. Management International Review, 52(5), 691–725. https://doi.org/10.1007/s11575-011-0115
Leonidou, L. C., Katsikeas, C. S., Samiee, S., & Aykol, B. (2018). International marketing research: A state of the art review and the way forward. En L. C. Leonidou, C. S. Katsikeas, S. Samiee, & B. Aykol (Eds.), Advances in Global Marketing: A Research Anthology (pp. 3 33). Springer. https://doi.org/10.1007/978-3-319-61385-7_1
Liu, Y., Chen, H., & Tsai, C. (2023). Export knowledge, absorptive capacity, and firm performance in international markets. International Business Review, 32(4), 101–118. https://doi.org/10.1016/j.ibusrev.2023.101118
Meissel, K., & Brown, G. (2023). Quantitative research methods in education. Routledge.
Narver, J. C., & Slater, S. F. (1990). The effect of a market orientation on business profitability. Journal of Marketing, 54(4), 20–35. https://doi.org/10.2307/1251757
Negeri, A., & Ji, Q. (2023). Export knowledge, export commitment and coffee export performance. Journal / Revista, volumen(páginas).
Ngo, Q. H., Nguyen, T. T., Tran, D. M., & Bui, T. D. (2024). International market orientation, eco-friendly practices, and international performance of SMEs. Entrepreneurial Business and Economics Review, 12(1), 45–65. https://doi.org/10.15678/EBER.2024.120103
Nguyen, T. (2025). The role of cultural intelligence and emotional intelligence in the internationalization of SMEs. Management International Review, 65, 115–144. https://doi.org/10.1007/s11575-024-00561-5
Oliveira, J., & Ferreira, F. (2024). The role of organizational learning and export knowledge in SME internationalization. Journal of Small Business Management, 62(1), 55–73. https://doi.org/10.1080/00472778.2023.2194012.
Oura, M. M., Zilber, S. N., & Lopes, E. L. (2016). Innovation capacity, international experience and export performance of SMEs in Brazil. International Business Review, 25(4), 921 932. https://doi.org/10.1016/j.ibusrev.2015.12.002
Presutti, M., Boari, C., Fratocchi, L., & Majocchi, A. (2024). Born global firms: The role of strategic orientations on export performance. Management International Review, 64(2), 1–22. https://doi.org/10.1007/s11575-024-00552-6.
Vardarsuyu, M., Spyropoulou, S., Menguc, B., & Katsikeas, C. S. (2024). Managers’ process thinking skills, dynamic capabilities and performance in export ventures. International Marketing Review, 41(1), 302–332. https://doi.org/10.1108/IMR-10-2022-0224
Wang, L. (2025). Export knowledge, innovation, and firm export performance: Evidence from emerging markets. Journal of International Marketing, 33(2), 90–109. https://doi.org/10.1177/1069031X24801091
Derechos de autor 2026 Juan Carlos Ganoza Alemán

Esta obra está bajo licencia internacional Creative Commons Reconocimiento 4.0.









.png)
















.png)
1.png)

