Cybersecurity in the Era of E-Commerce: Based on ISO 27001 Standard
Resumen
This article examines the relevance of the ISO/IEC 27001 standard as a strategic framework for mitigating cybersecurity risks in e-commerce, with particular emphasis on the Mexican context. It addresses the principal types of cyberattacks targeting these platforms and proposes the implementation of an Information Security Management System (ISMS) as an effective solution to safeguard information, ensure operational continuity, and reinforce consumer trust.
Descargas
Citas
Torre, G. S., & Codner, D. G. (2013). Fundamentos de Comercio [Fundamentals of Commerce]. Universidad Virtual de Quilmes, Buenos Aires.
Turban, E., Volonino, L., & Wood, G. R. (2010). Information Technology for Management. Wiley, New York.
Carrasco Fernández, S. (2014). Venta online [Online Sales]. Ediciones Paraninfo, Madrid.
Laudon, K., & Traver, C. (2009). E-Commerce: Business, Technology, Society. Pearson Prentice Hall, New York.
Martínez Nadal, A. (2001). Comercio electrónico, firma digital y autoridades de certificación [E-Commerce, Digital Signatures, and Certification Authorities]. Aranzadi, Madrid.
Mateu De Ros, R. (2000). El consentimiento y el proceso de contratación electrónica [Consent and the Process of Electronic Contracting]. Aranzadi, Pamplona.
Fernández, C. M. (2012). La norma ISO 27001 del Sistema de Gestión de la Seguridad de la Información [The ISO 27001 Standard of the Information Security Management System]. Calidad, 40–44.
Podrecca, M., Culot, G., Nassimbeni, G., & Sartor, M. (2022). Information security & value creation: The performance implications of ISO/IEC 27001. Computers in Industry, 142, 2–10.
Freitas, D. (2009). Análisis y evaluación del riesgo de la información: caso de estudio Universidad Simón Bolivar [Analysis and Evaluation of Information Risk: Case Study of Simón Bolívar University]. Enlace, 6(1), 13.
García-Perdomo, H. A. (2015). Conceptos fundamentales de las revisiones sistemáticas/metaanálisis [Fundamental Concepts of Systematic Reviews/Meta-Analyses]. Urología Colombiana, 28–34.
Xiang, L., Sayed, F. A., Muhammad, K. A., Jingying, K., Muhammad, I., Jabbar, U.-H., & Shujaat, A. (2022). Cyber security threats: A never-ending challenge for e-commerce. Frontiers in Psychology, 13(2), 7.
Nolte, A., Abasi-amefon, A., & Raimundas, M. (2020). Security risk management in e-commerce systems: A threat-driven approach. Modern Computing, 8(2), 28.
Khan, S. (2019). Cyber security issues & challenges in e-commerce. SSRN, 10(5), 8.
Sylvanus, E., & Adepele, O. (2019). A formal model of distributed security for electronic commerce transactions systems. International Journal of Networked & Distributed Computing, 7(2), 17.
Ibrahim, A. (2022). Integrated e-commerce security model for websites. International Journal of Advanced & Applied Sciences, 9(4), 8.
Raphael, A. O., Sulaiman, A. O., & Babatola, O. M. (2020). A security model for preventing e-commerce related crimes. Applied Computer Science, 16(3), 12.
Shweta, K., & Charu, G. (2019). Ensure hierarchal identity-based data security in cloud environment. International Journal of Cloud Applications & Computing, 9(4), 16.
Culot, G. (2021). The ISO/IEC 27001 information security management standard: Literature review & theory-based research agenda. The TQM Journal.
Zhu, X., & Zhu, Y. (2019). Extension of ISO/IEC 27001 to mobile devices security management. Communications in Computer & Information Science.
Pacheco, F. (2010). La importancia de un SGSI [The Importance of an ISMS]. WeLiveSecurity, September 10. Available at: [link] (accessed August 4, 2025).
Pérez, A. (2017). Seguridad de la información: Un conocimiento imprescindible [Information Security: An Essential Knowledge]. OBS Business School, October 9. Available at: [link] (accessed August 4, 2025).
Egorov, R. (n.d.). Compra en línea: 5 pasos. Diagrama de flujo de procesos de compra [Online Shopping: 5 Steps. Process Flow Diagram] [Infographic]. Dreamstime. Available at: [link] (accessed August 4, 2025).
Derechos de autor 2026 Gerardo Andrés Serrano Manzano, Mónica García Munguía
Esta obra está bajo licencia internacional Creative Commons Reconocimiento 4.0.
.png)
.png)
1.png)
