Histórica revisión sistemática sobre el comercio electrónico en ISI – Web of Knowledge, 1997-2006
Resumen
El objetivo del estudio es realizar una histórica revisión sistemática sobre el comercio electrónico en ISI – Web of Knowledge, 1997- 2006. Se enfocó en una investigación cualitativa basado en el análisis documental mediante la revisión bibliográfica de las producciones relacionadas con los factores críticos de éxito del comercio electrónico. Se analizó 67 artículos clasificados en tres tipos de estudios: campo (50), casos (9) y conceptual (8). Los atributos analizados fueron: de campo (autor, año de publicación, título del artículo, país, sector y tipo, problema y objetivos del estudio, base teórica, tamaño de la muestra, métodos estadísticos, variables dependiente e independientes, técnicas de recolección de datos y conclusiones), de casos (autor, año de publicación, título del artículo, país, sector y tipo, números de casos, problema y objetivos del estudio, base teórica, caso pilotos, técnica de recolección de datos y conclusiones) y los conceptuales (autor, año de publicación y título de artículo y aportes). Los resultados más relevantes fueron: los estudios empíricos o de campo (75%) sobrepasan en términos de cantidades a los demás tipos de estudios (casos y conceptuales), con 13% y 12% respectivamente. Se concluye que existe una escaza cantidad de producciones en Latinoamérica sobre el e-commerce entre 1997-2006.
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