Gestión del conocimiento en la administración pública

Palabras clave: gestión del conocimiento, sector público, administración pública, cultura organizacional, talento humano

Resumen

En el Perú, la administración pública no cuenta con un sistema sólido de gestión del conocimiento, que coadyuve a brindar un servicio público eficiente. Por ello, la presente investigación ha recogido una serie de estudios que remarcan la importancia de la implementación de la gestión del conocimiento tanto en el sector privado como en el sector público, con el objetivo de resaltar los beneficios que puede generar el conocimiento en miras de conseguir un óptimo desempeño de las instituciones públicas; a efecto de incorporarlo como un activo fundamental que genere un impacto positivo en la administración pública; asimismo, fomentar la construcción de una cultura institucional que promueva la transferencia de conocimientos entre los servidores, motivando el buen desempeño que garantice la toma de decisiones correctas e innovadoras, a fin de brindar servicios eficientes que contribuyan al desarrollo integral de la sociedad.

Descargas

La descarga de datos todavía no está disponible.

Citas

Ade, I., Yuningsih, Y., & Anggadwita, G. (2019). Knowledge management practices and innovation performance: A study at Indonesian Government apparatus research and training center. Journal of Science and Technology Policy Management, 301-318.

Ahmady, G., Nikooravesh, A., & Mehrpour, M. (2016). Effect of Organizational Culture on knowledge Management Based on Denison Model. Procedia - Social and Behavioral Sciences, 387-395.

Almudallal, A., Bakri, N., Muktar, S., & El-Farra, M. (2016). Implementing Knowledge Management in the Palestinian Public Sector Institutions: Empirical Study on the Presidency of the Palestinian Government. International Review of Management and Marketing, 101-107.

Aslam, U., Muqadas, F., Imran, M., & Ubaid-Ur, R. (2018). Exploring the sources and role of knowledge sharing to overcome the challenges of organizational change implementation. International Journal of Organizational Analysis, 567-581.

Balasubramanian, S., Al-Ahbabi, S., & Sreejith, S. (2019). Knowledge management processes and performance: The impact of ownership of public sector organizations. The International Journal of Public Sector Management, 1-22.

Borcoşi, C. (2019). Relationship between knowledge-based employees and performance of organizations. Analele Universitatii "Constantin Brancusi" din Targu Jiu. Serie Litere si Stiinte Sociale, 66-73.

Bučková, J. (2015). Knowledge Management in Public Administration Institutions. Procedia Economics and Finance, 390-395.

Chen, M., & Tsai, M. (2020). Increase intellectual capital through knowledge management. International Journal of Organizational Innovation, 475-489.

Cososchi, D., Luca, A., Lupu, L., & Herghiligiu, I. (2018). Indicators system for assessing the organizational knowledge acquisition process. Environmental Engineering and Management Journal, 937-950.

Deda, G., & Terstena, A. (2019). Business knowledge management as a prerequisite for a stronger position in the market. International Journal of Ecosystems & Ecology Sciences, 509-518.

Farooq, R. (2019). Developing a conceptual framework of knowledge management. International Journal of Innovation Science, 139-160.

Farrell, M. (2017). Leadership reflections: leadership skills for knowledge management. Journal of Library Administration, 674–682.

Figurska, I. (2018). Kultura organizacji a zarzadzanie wiedza w praktyce funkcjonowania organizacji. 18-29.

Ghiorghita, E., & Grzegorczyk, A. (2017). Knowledge Management as a strategic business resource. Journal of Economic Development, Environment and People, 63-72.

González, M., Carrera, O., Ortiz, A., & González, G. (2018). Los efectos de la rotación de personal en la GC de las empresas en México. Conference: Global Conference on Business and Finance Proceedings, (págs. 260-267).

Henttonen, K., Kianto, A., & Ritala, P. (2016). Knowledge sharing and individual work performance: an empirical study of a public sector organisation. Journal of Knowledge Management, 749-768.

Hernández, R., & Mendoza, C. (2018). Metodología de Investigación. Ciudad de México: Mcgraw-Hill Interamericana Editores.

Hussinki, H., Kianto, A., Vanhala, M., & Ritala, P. (2017). Assessing the universality of knowledge management practices. Journal of Knowledge Management, 1596-1621.

Kianto, A., Shujahat, M., Hussain, S., Nawaz, F., & Murad, A. (2019). The impact of knowledge management on knowledge worker productivity. 178-197.

Kianto, A., Vanhala, M., & Heilmann, P. (2016). The impact of knowledge management on job satisfaction. Journal of Knowledge Management, 621-636.

Laihonen, H., & Mäntylä, S. (2018). Strategic knowledge management and evolving local government. Journal of Knowledge Management, 219-234.

Lopes, C., Scavarda, A., Hofmeister, L., Thomé, A., & Vaccaro, G. (2017). An analysis of the interplay between organizational sustainability, knowledge management, and open innovation. Journal of Cleaner Production, 476-488.

Maher, A., Samir, H., & Ghoneim, N. (2020). Challenges Facing Knowledge Management in Public Organizations in Arab Countries. European Conference on Knowledge Management;, 494-502.

McEvoy, P., Ragab, M., & Arisha, A. (2017). Review on the KM Applications in Public Organisations. Electronic Journal of Knowledge Management, 37-48.

Mejri, K., & Doghan, M. (2020). A Knowledge Management Lens to Talent Management: Towards a Framework. European Conference on Knowledge Management, 503-509.

Mitrović, Z., Obradović, V., & Suknović, M. (2018). Knowledge management in the public sector – the case of Serbian local government. Serbian Journal of Management, 293-309.

Muhammad, A., Nawaz, F., Hussain, S., Sousa, M., & Wang, M. (2019). Individual knowledge management engagement, knowledge-worker productivity, and innovation performance in knowledge-based organizations: the implications for knowledge processes and knowledge-based systems. Computational and Mathematical Organization Theory, 336-356.

Mustapha, H., & Abdelheq, L. (2018). The Role of Investment in Intellectual Capital in improving organizational performance considering knowledge management: The case study of wireless communication sector in Algeria. Arab Economic and Business Journal, 73-91.

Ncoyini, S., & Cilliers, L. (2020). Factors that influence knowledge management systems to improve knowledge transfer in local government: A case study of Buffalo City Metropolitan Municipality, Eastern Cape, South Africa. SA Journal of Human Resource Management.

Pérez, M. (2016). Gestión del conocimiento: orígenes y evolución. El Profesional de la Información, 526-534.

Quiroz, P., Penadés, M., & Núñez, A. (2020). A Training Approach to Improving Knowledge Management in Organizations. European Conference on Knowledge Management, 953-963.

Raudeliūnienė, J., Davidavičienė, V., & Jakubavičius, A. (2018). Knowledge management process model. Entrepreneurship and Sustainability Issues, 542-554.

Razzaq, S., Shujahat, M., Hussain, S., Nawaz, F., & Wang, M. (2019). Knowledge management, organizational commitment and knowledge-worker performance. 923-947.

Romanelli, M. (2017). Rethinking Public Organizations as Knowledge-Oriented and Technology-Driven Organizations. Management Dynamics in the Knowledge Economy, 559-576.

Špaček, D., & Gatarik, E. (2017). Knowledge Management and Czech Self-Governments: Empirical Investigations into the Application of Knowledge Management to Public Administration in the Czech Republic. The NISPAcee Journal of Public Administration and Policy, 201-220.

Sultan, A., Singh, S., Balasubramanian, S., & Sanjaya, S. (2019). Employee perception of impact of knowledge management processes on public sector performance. Journal of Knowledge Management, 351-373.

Todericiu, R., & Stanit, A. (2016). Knowledge management practices improvement in public sector administration. Review of General Management, 33-39.

Torres, A., Santos, S., & Santos, H. (2018). The impact of knowledge management factors in organizational sustainable competitive advantage. 453-472.

Ying-Yen, L. (2019). Knowledge management exploring the fundamental theory efect of corporate knowledge management for strengthening marketing strategy applications. The International Journal of Organizational Innovation, 220-241.

Zaim, H., Keceli, Y., Jaradat, A., & Kastrati, S. (2018). The effects of knowledge management processes on human resource management. 310-328.

Publicado
2021-10-04
Cómo citar
Castillo Torres, M. I. G., González Acuña, M. A. V. H., Soto Velásquez, M. A. M. E., & Guerrero Orbegozo, M. A. J. M. (2021). Gestión del conocimiento en la administración pública. Ciencia Latina Revista Científica Multidisciplinar, 5(5), 7555-7570. https://doi.org/10.37811/cl_rcm.v5i5.865
Sección
Artículos